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AskAway Policy Page: Home

Library Homepage www.columbiacollege.ca/library
General Info  rmation
Library Branches Only 1 - 2nd floor of 438 Terminal Ave., Vancouver
Service Hours www.columbiacollege.ca/library with reduced hours over semester breaks.
Lib   rary Pol   icies

Most policies can be found here: www.columbiacollege.ca/library/how-to-use-the-library/​

Library Floor Plans None available. 
Circulation / Checkout / Loans Phone Numbers 604-683-8360 ext. 253
Reference Desk Phone Numbers No reference desk but can contact librarians directly: 604-683-8360 ext. 250 or 604-683-8360 ext. 254
Circulation / Checkout / Loans email library@columbiacollege.ca
Email address for Reference Questions library@columbiacollege.ca
Phone Number for Text Message Reference Service Not available
Resources & Services
Discovery

www.columbiacollege.ca/library     EDS search box

Library Catalogue pac.columbiacollege.ca/#section=home
Library Search Box www.columbiacollege.ca/library
Indexes & Databases columbiacollege-ca.libguides.com/az.php
Google Scholar link None available
Database Authentication www.columbiacollege.ca/library/how-to-use-the-library/#OffCampusAccess
Subject Guides https://columbiacollege-ca.libguides.com/
Citation Guides

MLA (8th ed): columbiacollege-ca.libguides.com/mla

APA (6th ed): columbiacollege-ca.libguides.com/apa

Instruction www.columbiacollege.ca/library/services-for-faculty/#Bookinstruction
List of Librarians / Library Staff columbiacollege-ca.libguides.com/using_the_library/contact_us
Reserves

For student inquiries: Please direct students to the front desk, as all 3-hour loans are kept behind the circulation counter. 

For instructor inquiries: The library keeps a copy of most required textbooks on 3-hour reserve. If an instructor would like to place an item on reserve, direct them to contact Krystyna Nowak: knowak@columbiacollege.ca or Faith Jones: fjones@columbiacollege.ca 

Interlibrary Loans

Not available, but if students want to request a specific book for purchase they can email us: library@columbiacollege.ca

Instructors may submit requests for ILL through the EDS or by emailing Krystyna Nowak or Faith Jones.

eJournals Browse journals by discipline 
Print Journals The library has a small number of magazines which can be borrowed for 1 week. 
Technical Help

For questions related to the student portal, students can contact the IT Help Desk: HelpDesk@columbiacollege.ca

For questions related to logging into library accounts, students can contact the library: library@columbiacollege.ca 

Formatting Help

Many students at Columbia College have never used a program like Microsoft Word. Direct them to the following guide to help with basic formatting questions:

columbiacollege-ca.libguides.com/microsoft-word

Writing /Tutoring Centre Contact

No single contact. Students are to book tutoring using the online calendar: www.columbiacollege.ca/current-students/book-a-tutor/​ 

No online tutoring available at this time. 

eResources Emergency Contact Faith Jones
Borrowing Information
Library Cards

Student cards are library cards. www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks

Loan Period www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks
Holds / Recalls / Requests

www.columbiacollege.ca/library/how-to-use-the-library/#PlaceAHold

Holds cannot be placed on reserve items. 
 

Renewals

www.columbiacollege.ca/library/how-to-use-the-library/#RenewBooks

Reserve items cannot be renewed. 

Fines / Penalties www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks
Borrowing Policies

Students: www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks

Staff: www.columbiacollege.ca/library/services-for-faculty/#Managingyouraccountandborrowing

Library Account Information www.columbiacollege.ca/library/how-to-use-the-library/#ManageYourAccount
After hours book returns Books can be returned in the book drop, directly outside the library's doors. 
Equipment & Facilities
Internet Access All computers at Columbia College are connected to the internet. 
Wireless Access Students can connect to the ColumbiaCollege network. To login, they use their student portal login credentials. Typically, this is their student number and cc!MMDDYY (using their birthday) as their password.
Photocopiers www.columbiacollege.ca/library/how-to-use-the-library/#CopyandPrint
Printers www.columbiacollege.ca/library/how-to-use-the-library/#CopyandPrint
Microfilm / Microfiche None available
Computer Labs

Room 340 on the 3rd floor: students can use when not booked by a class.

Room 222: dedicated student computer lab/study room. 

Library Computers The library has 24 computers for students to use. There is currently no time limit and no way to book computers online. 
Meeting / Study Rooms

2 group study rooms in the library - not bookable at the moment.

Rm 416 (4th floor outside of the silent study area in the library) is available for students when workshops are not being held.  

Campus Information
Academic Calendar www.columbiacollege.ca/future-students/schedules/
Class Timetable www.columbiacollege.ca/current-students/schedules-and-timetables/
Exam Schedules www.columbiacollege.ca/current-students/schedules-and-timetables/
Campus Maps www.columbiacollege.ca/about/campus-and-facilities/campus-map/
Campus Web Site Map Not available.
Other Resources
AskAway Local Administrator(s)

Krystyna Nowak ; 604-683-8360 ext. 254

Back-up Phone Number Faith Jones ; 604-683-8360 ext. 250 or Shanna Meunier ; 604-683-9360 ext. 251
Library Director Faith Jones ; 604-683-8360 ext. 250