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AskAway Policy Page: Home

Library Homepage https://www.columbiacollege.ca/library
General Info  rmation
Library Branches Only 1 - 2nd floor of 438 Terminal Ave., Vancouver
Service Hours https://www.columbiacollege.ca/library with reduced hours over semester breaks.
Lib   rary Pol   icies

Most policies can be found here: https://columbiacollege-ca.libguides.com/using_the_library

Library Floor Plans None available. 
Circulation / Checkout / Loans Phone Numbers 604-683-8360 ext. 253
Reference Desk Phone Numbers No reference desk but can contact librarians directly: 604-683-8360 ext. 250 or 604-683-8360 ext. 254
Circulation / Checkout / Loans email library@columbiacollege.ca
Email address for Reference Questions library@columbiacollege.ca
Phone Number for Text Message Reference Service Not available
Resources & Services
Discovery

https://www.columbiacollege.ca/library     EDS search box

Library Catalogue http://pac.columbiacollege.ca/#section=home
Library Search Box https://www.columbiacollege.ca/library
Indexes & Databases https://columbiacollege-ca.libguides.com/az.php
Google Scholar link None available
Database Authentication https://columbiacollege-ca.libguides.com/using_the_library/offcampus
Subject Guides https://columbiacollege-ca.libguides.com/
Citation Guides

MLA (8th ed): https://columbiacollege-ca.libguides.com/mla

APA (6th ed): https://columbiacollege-ca.libguides.com/apa

Instruction https://columbiacollege-ca.libguides.com/instructor_services/instruction
List of Librarians / Library Staff http://columbiacollege-ca.libguides.com/using_the_library/contact_us
Reserves https://columbiacollege-ca.libguides.com/instructor_services/reserves
Interlibrary Loans Not available, but if students want to request a specific book for purchase they can email us: library@columbiacollege.ca
eJournals No link to online journals available at this time.
Print Journals The library has a small number of magazines which can be borrowed for 1 week. 
Technical Help

For questions related to the student portal, students can contact the IT Help Desk: HelpDesk@columbiacollege.ca

For questions related to logging into library accounts, students can contact the library: library@columbiacollege.ca 

Formatting Help

Many students at Columbia College have never used a program like Microsoft Word. Direct them to the following guide to help with basic formatting questions:

https://columbiacollege-ca.libguides.com/microsoft-word

Writing /Tutoring Centre Contact

No single contact. Students are to book tutoring using the online calendar: http://www.supersaas.com/schedule/Columbia_College/Tutorial_Centre

eResources Emergency Contact Faith Jones
Borrowing Information
Library Cards

Student cards are library cards. 
https://columbiacollege-ca.libguides.com/using_the_library/borrowing

Loan Period http://columbiacollege-ca.libguides.com/using_the_library/borrowing#loanperiods
Holds / Recalls / Requests http://columbiacollege-ca.libguides.com/using_the_library/holds
Renewals http://columbiacollege-ca.libguides.com/using_the_library/renew
Fines / Penalties http://columbiacollege-ca.libguides.com/using_the_library/borrowing#loanperiods
Borrowing Policies

Students: http://columbiacollege-ca.libguides.com/using_the_library/borrowing

Staff: http://columbiacollege-ca.libguides.com/instructor_services/account

Library Account Information http://columbiacollege-ca.libguides.com/using_the_library/manage_account
After hours book returns Books can be returned in the book drop, directly outside the library's doors. 
Equipment & Facilities
Internet Access All computers at Columbia College are connected to the internet. 
Wireless Access Students can connect to the  ColumbiaCollege network. To login, they use their student portal login credentials. Typically, this is their student number and cc!MMDDYY (using their birthday) as their password.
Photocopiers http://columbiacollege-ca.libguides.com/using_the_library/printing
Printers http://columbiacollege-ca.libguides.com/using_the_library/printing
Microfilm / Microfiche None available
Computer Labs

Room 340 on the 3rd floor: students can use when not booked by a class.

Room 222: dedicated student computer lab/study room. 

Library Computers The library has 24 computers for students to use. There is currently no time limit and no way to book computers online. 
Meeting / Study Rooms None available
Campus Information
Academic Calendar https://www.columbiacollege.ca/registrations-and-records/college-calendar
Class Timetable https://www.columbiacollege.ca/programs-and-courses/course-and-exam-timetables
Exam Schedules https://www.columbiacollege.ca/programs-and-courses/course-and-exam-timetables
Campus Maps https://www.columbiacollege.ca/campus-and-facilities/campus-map
Campus Web Site Map https://www.columbiacollege.ca/sitemap
Other Resources
AskAway Local Administrator(s)

Krystyna Nowak ; 604-683-8360 ext. 254

Library Director Faith Jones ; 604-683-8360 ext. 250