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AskAway Policy Page: Home

Library Homepage

General Info  rmation
Library Branches Only 1 - 2nd floor of 438 Terminal Ave., Vancouver
Service Hours with reduced hours over semester breaks.
Lib   rary Pol   icies

Most policies can be found here:‚Äč

Library Floor Plans None available. 
Circulation / Checkout / Loans Phone Numbers 604-683-8360 ext. 253
Reference Desk Phone Numbers No reference desk but can contact librarians directly: 604-683-8360 ext. 250 or 604-683-8360 ext. 254
Circulation / Checkout / Loans email
Email address for Reference Questions
Phone Number for Text Message Reference Service Not available
Resources & Services
Discovery     EDS search box

Library Catalogue
Library Search Box
Indexes & Databases
Google Scholar link None available
Database Authentication
Subject Guides
Citation Guides

MLA (9th ed):

Chicago (17th ed):

APA (7th ed):

Instruction Email Information about asynchronous Moodle lessons can be found in the Staff Sharepoint library page. 
List of Librarians / Library Staff

For student inquiries: Please direct students to the front desk, as all 3-hour loans are kept behind the circulation counter. 

For instructor inquiries: The library keeps a copy of most required textbooks on 3-hour reserve. If an instructor would like to place an item on reserve, direct them to contact Joe Haigh: or Faith Jones: 

Interlibrary Loans

Not available, but if students want to request a specific book for purchase they can email us:

Instructors may submit requests for ILL by emailing Joe Haigh or Faith Jones.

eJournals Browse journals by discipline 
Print Journals The library has a small number of magazines which can be borrowed for 1 week. 
Technical Help

For questions related to the student portal, students can contact the IT Help Desk:

For questions related to logging into library accounts, students can contact the library: 

Formatting Help

Many students at Columbia College have never used a program like Microsoft Word. Direct them to the following guide to help with basic formatting questions:

Writing /Tutoring Centre Contact 

eResources Emergency Contact Faith Jones
Borrowing Information
Library Cards

Student cards are library cards.

Loan Period
Holds / Recalls / Requests

Holds cannot be placed on reserve items. 


Reserve items cannot be renewed. 

Fines / Penalties
Borrowing Policies


Library Account Information
After hours book returns Books can be returned in the book drop, directly outside the library's doors. 
Equipment & Facilities
Internet Access All computers at Columbia College are connected to the internet. 
Wireless Access Students can connect to the ColumbiaCollege_Secured network. To login, they use their student portal login credentials. Typically, this is their student number and cc!MMDDYY (using their birthday) as their password. Further guidance:
Microfilm / Microfiche None available
Computer Labs

Room 340 on the 3rd floor: students can use when not booked by a class.

Room 411: dedicated student computer lab/study room. 

Library Computers The library has 24 computers for students to use. There is currently no time limit and no way to book computers online. 
Meeting / Study Rooms

2 group study rooms in the library - not bookable at the moment.
There is a Quiet Study area and Silent Study room beyond the book stacks.

Campus Information
Academic Calendar
Class Timetable
Exam Schedules
Campus Maps
Campus Web Site Map Not available.
Other Resources
AskAway Local Administrator(s)

Joe Haigh ; 604-683-8360 ext. 254

Back-up Phone Number Faith Jones ; 604-683-8360 ext. 250 or Shanna Meunier ; 604-683-9360 ext. 251
Library Director Faith Jones ; 604-683-8360 ext. 250