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AskAway Policy Page: Home

Library Homepage 

www.columbiacollege.ca/library

General Info  rmation
Library Branches Only 1 - 2nd floor of 438 Terminal Ave., Vancouver
Service Hours www.columbiacollege.ca/library with reduced hours over semester breaks.
Lib   rary Pol   icies

Most policies can be found here: www.columbiacollege.ca/library/how-to-use-the-library/‚Äč

Library Floor Plans None available. 
Circulation / Checkout / Loans Phone Numbers 604-683-8360 ext. 253
Reference Desk Phone Numbers No reference desk but can contact librarians directly: 604-683-8360 ext. 250 or 604-683-8360 ext. 254
Circulation / Checkout / Loans email library@columbiacollege.ca
Email address for Reference Questions library@columbiacollege.ca
Phone Number for Text Message Reference Service Not available
Resources & Services
Discovery

www.columbiacollege.ca/library     EDS search box

Library Catalogue https://columbia.tlcdelivers.com
Library Search Box www.columbiacollege.ca/library
Indexes & Databases columbiacollege-ca.libguides.com/az.php
Google Scholar link None available
Database Authentication www.columbiacollege.ca/library/how-to-use-the-library/#OffCampusAccess
Subject Guides https://columbiacollege-ca.libguides.com/
Citation Guides

MLA (9th ed): columbiacollege-ca.libguides.com/MLA9

Chicago (17th ed): https://columbiacollege-ca.libguides.com/chicago

APA (7th ed): columbiacollege-ca.libguides.com/apa

Instruction Email library@columbiacollege.ca. Information about asynchronous Moodle lessons can be found in the Staff Sharepoint library page. 
List of Librarians / Library Staff columbiacollege-ca.libguides.com/using_the_library/contact_us
Reserves

For student inquiries: Please direct students to the front desk, as all 3-hour loans are kept behind the circulation counter. 

For instructor inquiries: The library keeps a copy of most required textbooks on 3-hour reserve. If an instructor would like to place an item on reserve, direct them to contact Joe Haigh: jhaigh@columbiacollege.ca or Faith Jones: fjones@columbiacollege.ca 

Interlibrary Loans

Not available, but if students want to request a specific book for purchase they can email us: library@columbiacollege.ca

Instructors may submit requests for ILL by emailing Joe Haigh or Faith Jones.

eJournals Browse journals by discipline 
Print Journals The library has a small number of magazines which can be borrowed for 1 week. 
Technical Help

For questions related to the student portal, students can contact the IT Help Desk: HelpDesk@columbiacollege.ca

For questions related to logging into library accounts, students can contact the library: library@columbiacollege.ca 

Formatting Help

Many students at Columbia College have never used a program like Microsoft Word. Direct them to the following guide to help with basic formatting questions:

columbiacollege-ca.libguides.com/microsoft-word

Writing /Tutoring Centre Contact

https://www.columbiacollege.ca/current-students/learning-centre/book-a-tutor/ 

eResources Emergency Contact Faith Jones
Borrowing Information
Library Cards

Student cards are library cards. www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks

Loan Period www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks
Holds / Recalls / Requests

www.columbiacollege.ca/library/how-to-use-the-library/#PlaceAHold

Holds cannot be placed on reserve items. 
 

Renewals

www.columbiacollege.ca/library/how-to-use-the-library/#RenewBooks

Reserve items cannot be renewed. 

Fines / Penalties www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks
Borrowing Policies

Students: www.columbiacollege.ca/library/how-to-use-the-library/#BorrowBooks

Library Account Information www.columbiacollege.ca/library/how-to-use-the-library/#ManageYourAccount
After hours book returns Books can be returned in the book drop, directly outside the library's doors. 
Equipment & Facilities
Internet Access All computers at Columbia College are connected to the internet. 
Wireless Access Students can connect to the ColumbiaCollege_Secured network. To login, they use their student portal login credentials. Typically, this is their student number and cc!MMDDYY (using their birthday) as their password. Further guidance: https://www.columbiacollege.ca/wp-content/uploads/2022/02/Connecting-to-school-wireless-network.pdf
Photocopiers www.columbiacollege.ca/library/how-to-use-the-library/#CopyandPrint
Printers www.columbiacollege.ca/library/how-to-use-the-library/#CopyandPrint
Microfilm / Microfiche None available
Computer Labs

Room 340 on the 3rd floor: students can use when not booked by a class.

Room 411: dedicated student computer lab/study room. 

Library Computers The library has 24 computers for students to use. There is currently no time limit and no way to book computers online. 
Meeting / Study Rooms

2 group study rooms in the library - not bookable at the moment.
There is a Quiet Study area and Silent Study room beyond the book stacks.

Campus Information
Academic Calendar www.columbiacollege.ca/future-students/schedules/
Class Timetable https://www.columbiacollege.ca/current-students/important-dates/
Exam Schedules https://www.columbiacollege.ca/current-students/important-dates/
Campus Maps https://www.columbiacollege.ca/about/campus/
Campus Web Site Map Not available.
Other Resources
AskAway Local Administrator(s)

Joe Haigh ; 604-683-8360 ext. 254

Back-up Phone Number Faith Jones ; 604-683-8360 ext. 250 or Shanna Meunier ; 604-683-9360 ext. 251
Library Director Faith Jones ; 604-683-8360 ext. 250